Refund Policy

Last Updated: April 26, 2026

At HGS Capital, we engineer custom AI infrastructure tailored to your business data. Due to the high-intensity engineering resources required for NYXAR deployment, our policy is as follows:

1. Setup Fees

Any initial setup fees for "Empire Custom" tiers are non-refundable once the engineering phase has initiated.

2. Monthly Subscriptions

You may cancel your monthly subscription at any time. Refunds for the current billing cycle are not provided, but your service will remain active until the end of the paid period.

3. Satisfaction Guarantee

If the AI infrastructure fails to meet the technical specifications agreed upon in the Strategic Brief, we will provide a 14-day technical audit to resolve the issue at no cost.

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